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Eight Main Roles of Human Resource (HR)

Human Resources (HR) play a critical role in the overall success of an organization. It fulfils many different functions in a company, like recruitment, performance management, and the development of a skillful workforce.


Payroll and HR services are important to manage the critical functions of a business. It is vital to understand the basic concept of HR before you can learn about the eight main roles of HR.

What is Human Resource Management?

The purpose of efficient Human Resource Management is to hire and manage the most suitable workforce and ensure the long-term success of an organization by helping the employees to be effective and productive in their roles. HRM can simply be described as a comprehensive approach to employment management.


Let’s discuss the eight main roles of HR in an organization.

1. Recruitment

Attracting and recruiting highly qualified workers requires time and effort. The HR staff must ensure that employees are a good match for the organization and the team in addition to organizing interviews, screening, and interacting with a vast pool of applicants. In addition, the HR department is responsible for managing the entire recruitment and onboarding process to establish a strong first impression and allow every employee to fulfil their duties.

2. Performance Management

Performance management is critical for keeping employees productive and motivated. Good leadership, clear goal-setting, and honest feedback are all essential components of effective performance management. Performance management may also be used to bridge the gap between your current workforce and the one you aspire to have in the future.

3. Training

Once the HR department has identified the top candidates, it will be responsible for training them to perform their tasks efficiently at the company. Even professional employees have space for advancement, and progressive organizations focus on providing employees opportunities to advance their talents in ways that benefit both the individual and the company.
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4. Career Planning

Career planning is an important part of HRM because it deals with providing guidance to employees to make sure they excel in their careers. Employee engagement and retention are aided by demonstrating how their ambitions may be aligned with the company’s future.


Better succession planning, increased productivity, and a stronger employer brand are all advantages of a strong and efficient HR department in a company.

5. Safety

HR is crucial in the development and implementation of health and safety standards. One of HR’s primary responsibilities is to make these rules part of the business culture. HR should have an open-door policy for receiving criticism and handling workplace misbehaviour that might lead to hostile work environments, in addition to promoting pleasant working conditions.


Many businesses now provide staff with free nutritious snacks to encourage healthy habits, boost productivity, and promote employee well-being. Therefore, HR must make sure the best health and safety guidelines are implemented throughout an organization.

6. Bonuses

It’s hard to overlook the importance of rewarding employees for their efforts. Compensation and perks are critical in recruiting the best candidates for the job and for the firm. These will differ depending on the field, country, and culture. Companies also have the option of hiring accounting services in Malaysia to deal with calculating and providing bonuses to the employees based on their performance.


Health insurance is commonly included in employment offers in various nations. The whole rewards framework, on the other hand, demonstrates that incentives are more than simply money. They can also have a psychological impact.


It’s critical to know who your rivals are and what the market demand is if you want to give competitive incentives to motivate your employees. Furthermore, the HR department is frequently involved in assessing and establishing rewards programs that recognize and reward workers who do exceptionally well. Small, intangible, or personal gestures can be just as beneficial as monetary recompense in some cases.

7. Legal Compliance

There are likely labour laws or other restrictions in effect at your place of business that defines the relationship between employer and employee. To guarantee that both the firm and the employee are protected, the HR team must be aware of these legal issues.


Employee contracts, payroll regulations, regular leave computations, and government and tax reporting are examples of these.

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8. Establish Company Brand

The importance of Human Resources in developing and preserving the company’s brand should not be ignored. Introducing new workers to the overall organizational work culture is vital to ensure they feel included and are aware of how to communicate and interact with others, much as on-the-job training prepares employees to accomplish duties. This is also connected to a company’s brand.

In a Nutshell

Other than these main eight functions, HR is also responsible for working with various other departments in the organization to work efficiently and achieve the business goals. By hiring professional payroll and HR services, you can get professional assistance from professionals in fulfilling these roles at your organization.

For more information, feel free to get in touch with us.